When we came back hours later for dinner, the high chair was still there uncleaned since lunch and the towel I had left on the chair was still there. We had lunch at a table and fed our daughter in a high chair. There were 2 waiters who we needed to keep trying to get their attention although the place wasn't busy. When we checked in, the previous guests' room service was still there on our terrace. I was so uncomfortable having my one year old there and I couldn't even get myself to sit on the couch. For some inexplicable reason, there are mirrors above and around the bed, most of which are cracked and are a hazard for children who could easily cut themselves on the cracked glass. The door lock was broken so we were expected to sleep in a room with an open door. They did get a crib later, but everytime my daughter would touch the crib rails it would collapse. There is no way anyone can sleep in that tiny extra room without AC and I don't know what the purpose of it is without AC. There was no crib when we arrived and there was no AC in the extra room either. We booked the cave with an extra room so that the baby can sleep in the crib they said they would provide in the extra room and we can move freely in the main room as not to wake her up. There was no way I was going to let my family sleep there. We checked in and checked out on the same day. We had been to Pineland twice before, a few years back, and we were shocked this time. Welcome to Our Family, Khaled, Public Relations With all that said, thank you for being marvelous guests, and thank you even more profoundly for choosing Pineland. It is our team who give their heart and soul to hospitality, and our guests who give us the privilege in serving them and celebrating beautiful moments in their lives during their stay with us. Our location on the edge of the valley is quite an adventure and secluded from all major cities, which makes room for peace, quiet, relaxation, and healthy activities for those looking to escape the hustle and bustle of daily life! It's nothing short of a delight for us to learn that you found our cleanliness, our food, our facilities and of course our award winning service to be of your satisfaction. We are thrilled you found our activities to be fun for you, your family, and your friends. Your words are a beautiful message to the online community of our core values here at your new home, Pineland. Thank you for such an incredible and amazing review of our property on our TripAdvisor Page. Our location on the edge of the valley is quite an adventure and secluded from all major cities, which makes room for peace, quiet, relaxation, and healthy activities for those looking to escape the hustle and bustle of daily life! It's nothing short of a delight for us to learn that you found our cleanliness, our food, our facilities and of course our award-winning service to be of your satisfaction. Barcelo Bavaro Palace All Inclusive Resort.Hotels near University of Mustansiriyah.Pineland Hotel and Health Resort Features.Hotels near Pineland Hotel and Health Resort.
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